Terms of Service

Last updated: July 26, 2026

1. About The Blocker

The Blocker is a family internet protection service operated by Ask Charly LLC ("we," "us," or "our"), a Florida limited liability company. The service provides DNS-based content filtering, AI-powered domain classification, and related parental tools.

2. Eligibility

You must be at least 18 years old to create an account. By registering, you represent and warrant that:

• You are at least 18 years of age
• You are the parent or legal guardian of any children enrolled in your account
• All information you provide is accurate and complete
• You will maintain the accuracy of your account information

The Blocker is not intended for use by children. If we discover that a person under 18 has created an account, we will terminate that account immediately.

3. Account Responsibilities

The Blocker does not use passwords. Instead, you log in using a secure link sent to your email address each time you sign in. Because of this, your account's security depends entirely on the security of your email account. You agree to:

• Keep your email account secure, since anyone with access to it can request a login link for your Blocker account
• Notify us immediately of any unauthorized access at david@theblocker.net
• Not share your login links or session tokens with others
• Not use The Blocker to monitor individuals without their knowledge where prohibited by law

4. Subscription Plans and Billing

Basic (Free)

The Basic tier is free, forever, and provides real-time AI-powered filtering across 14 categories of harmful or inappropriate content, calibrated to your child's age and developmental stage, across every device configured on your network. The free tier is provided as-is and may be modified at our discretion with reasonable notice, though it will always remain free.

AI Edition — $9.95/month

The AI Edition adds real conversations with Charly (Ask Charly), phone call alerts for categories you choose, and daily reports. A 7-day free trial is available for new subscribers.

• Billing begins after the 7-day trial unless cancelled
• Subscriptions renew automatically each month
• You may cancel at any time from your account settings
• Cancellations take effect at the end of the current billing period
• We do not offer refunds for partial months

Payment is processed by Stripe, Inc. By subscribing, you also agree to Stripe's terms of service.

5. Acceptable Use

You agree to use The Blocker only for its intended purpose of family internet protection, in compliance with all applicable laws.

6. No Guarantee of Complete Filtering

The Blocker filters DNS-level requests based on real-time AI classification. Some applications and services may not be reachable through standard DNS filtering methods, and no filtering technology can guarantee 100% coverage of all harmful content. We encourage pairing The Blocker with your device's own built-in parental controls (such as Screen Time on iOS or Family Link on Android) for full coverage.

7. Reversibility

The Blocker requires no software installation. If you decide The Blocker isn't right for your family, simply remove the two DNS numbers from your device's network settings and the device reverts to your provider's default DNS automatically.

8. Intellectual Property

The Blocker, AgeGuard Intelligence™, Charly, and all associated branding are the intellectual property of Ask Charly LLC. U.S. Provisional Patent Application No. 64/013,894 is pending. Unauthorized use of our brand, technology, or content is prohibited.

9. Disclaimer of Warranties

The Blocker is provided "as is." We make no warranties, express or implied, regarding the completeness of content filtering, uninterrupted service availability, or fitness for any particular purpose.

10. Limitation of Liability

Ask Charly LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of The Blocker, including but not limited to content accessed despite filtering. Our total liability to you shall not exceed the amount you paid us in the preceding 12 months.

11. Indemnification

You agree to indemnify and hold harmless Ask Charly LLC, its officers, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

12. Termination

We may suspend or terminate your account at any time for violation of these terms. You may delete your account at any time from your dashboard settings, or by contacting us. Upon termination, your right to use the service ends immediately.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Palm Beach County, Florida.

14. Changes to These Terms

We may update these Terms from time to time. We will notify registered users of material changes by email. Continued use of the service after changes take effect constitutes acceptance of the new terms.

15. Contact

These Terms of Service were prepared for Ask Charly LLC and are not a substitute for legal counsel.