Frequently Asked Questions

Last updated: August 8, 2026

Tap a question below to see the answer. If you don't see your issue here, contact us at the bottom of the page.

⚠️ Important: iCloud Private Relay can bypass filtering on iPhones

If a family member's iPhone has iCloud+ and Private Relay turned on, Safari's traffic skips The Blocker's filtering entirely — even on a correctly set up home network. This is the most common reason filtering appears "not to work" on one specific device.

To fix it: on that iPhone, go to Settings → tap your name → iCloud → Private Relay, and turn it off.

We recommend checking this on every iPhone in your household during setup.

Getting Started

AgeGuard Intelligence (AI Edition)

Devices and Bypasses


Still have a question? Contact us at support@theblocker.net.